Refund policy

RETURNS
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Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged. 

Crazy Town Rodeo is an apparel brand store with custom artwork on most items. Fully refunded return items are defined as items that were received damaged or a mistake on our or the warehouse part. Crazy Town Rodeo will provide a return label for these items and give a full refund.

Consumer return for ordering wrong size or wrong item. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@crazytownrodeo.com. Please note that returns will need to be preapproved and have an RMA to be accepted.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us
without first requesting a return will not be accepted.

Unfortunately, we cannot accept returns on sale items.

Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to
process and post the refund too.

Processing your order in the cart constitutes agreement with our return policy.